Helpful answers

Frequently asked questions

Clear answers, straightforward service, and no runaround. If your question is not covered here, we are happy to help.

REO & Property Preservation

What reporting is available for REO and property-preservation work?

REO and property-preservation assignments can include before-and-after photos, condition notes, completion documentation, estimates, and platform-specific reporting as required by the client or work order.

Packages & Pricing

Do Green Arrow 365 packages include unlimited snow service?

No. Each eligible 365 package includes a stated number of snow visits for the season. Additional visits beyond the package allowance are billed at the agreed per-visit rate.

Are package prices guaranteed?

Package prices shown on the website are starting prices. Final pricing depends on property size, condition, access, service frequency, and the exact scope confirmed during your property review.

What happens if my property needs work outside my package?

We will explain the additional need and provide pricing for approval before completing work outside the agreed package scope. Approved add-on services can be included on your regular invoice when applicable.

Getting Started

How do I request an estimate or property review?

Use our website contact form, call 330-238-7338, or email dgreen@gapsllc.com or jheadley@gapsllc.com. We will review the property, confirm the scope, and provide site-specific pricing.

Service Area

What areas do you serve?

Our primary coverage includes Mahoning, Trumbull, and Columbiana counties in Northeast Ohio. Select services may also be available in nearby areas, including parts of Western Pennsylvania, depending on route capacity and project scope.

Lawn & Snow Service

How often do you mow residential and commercial properties?

Mowing schedules are set by the selected service plan and property needs. Weekly service is generally recommended during periods of active growth; other schedules may be available when site conditions allow.

When is snow service triggered?

Unless a site-specific agreement says otherwise, snow service is triggered at approximately 2 inches of accumulation. Commercial and managed properties may use a customized trigger based on safety and operational needs.

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